Store Set Up Information

Question:  To delete a store do I need to delete the .dbf files within the store? Do I also need to delete the .mvx files within the store, and then delete the store from my /htsdata directory?

Answer:  In admin.mv, click on the store name (not the triangle beside it) and click "Delete." Do not try to manually delete any data files.

Answered by Miva Corporation

Question:  I checked the root directory for my graphics and it looks okay. However, the Miva graphics are not loading on my web site. What am I doing wrong?

Answer: Your base URL for graphics is probably set wrong. By default, it should be set to "http://www.yourdomain.com/Merchant/" If you check the URL of the graphics, they should look like this: http://www.yourdomain.com/Merchant/graphics/mmui/prodlist.gif The same thing is probably true for any custom background graphic that you may be using. Changing the root directory to "/Merchant/" should solve this as well.

Question:   How can I add a Thank you for your order message?

Answer: that message is placed in admin.mv - Stores - yourstore in the  "Order Completed Thank You Message" box.

Create your html or text message any way you want. Then cut and paste it
into the box.

Answred by Luray

Question: Why can't I assign group permission for access to Import Data, Export Data, Delete Expired Shopping Baskets, Pack  Data Files?

Answer: Only administrators can do this. For some reason, if someone does not have
admin priveleges, he or she cannot do this.

Answered by:  Pamela @ DesignExtned

Question: My malf log data file is very large.  Can I delete it?

Answer: You can delete this without having any problems. Now that you have it turned off, once you delete it, that log should no longer appear. The file, though, does tend to be rather large.

Answered by Jeremy  @ Miva Technical Support