Mall Set Up Information

Question:  I just added a new store. How can I set it up to use a separate mmui.mv and make it look for different mall graphics?

Answer:   In the store setting there is a place for you select the which Look
and Feel Module you want to use.

The easiest way to do this is to rename the mmui.mv file to another
name, register it with the amll, then install it in the store

You will see two choices for Miva Look and Feel, pick the one on
top, it will be the new one you just added.

Once you set up the store you tell it which files to load for your
graphics in the store settings.

Answered by Jeffrey R. Collins @ Miva Support Team

Question:  I only have 2 stores in my mall and need to keep them seperate. How can I remove the link on both stores?

Answer:  Open your mmui.mv in a text editor. Search for
 MvFUNCTION NAME = "MMUI_Begin_Screen"
 A few lines down you will find
 <MvIF EXPR = "{ Stores.d.totrec GT 1 }">
 <A HREF = "&[ g.sessionurl ]Screen=MFNT"><IMG SRC =
 &[ MMUI_Store.d.nav_mall:entities ]" ALT = "Mall" BORDER = 0></A> &nbsp;
 </MvIF>
 Simply wrap these lines in <MvCOMMENT> </MvCOMMENT> Tags

 That will get rid of the mall icon in all stores you have.

Answered by Adam

Question:  How can you replace the "blades.gif" at the top left?

Answer:  You can replace the blades.gif in the top left of all your forms
and put your own logo and link back to hour home page.

In the mmui.mv (Or whatever you are calling it now) do a search for:

MvFUNCTION NAME = "MMUI_Begin_Screen"

From there scroll down, or do a search, until you see:

<IMG SRC = "&[ MMUI_Store.d.nav_logo:entities ]">

Simply change that to:

<A HREF="http://yoursite.com"><IMG SRC = "&[ MMUI_Store.d.nav_logo:entities ]"></A>

Where "http://yoursite.com" is replaced with the url you want the link to link to.

Answered by Luray

Question: I have only one store running. How do I get rid of the mall button, since there is no mall?
 

Answer: Packing Data in the Mall and Store Utilities should solve this problem.

Answered by Luray

Question:  I can add items to the basket and can view the contents of the basket, but if I want to 'Buy 1 Now' or 'Check Out' after viewing the contents of the basket, it will give this error message at checkout: "...cannot connect with the site http://mysite.com/Merchant/merchant.mv?Session_ID=(...)." What do I need to do?

Answer: You are probably not calling your secure certificate correctly. If you have a secure certificate through your IHP then you probably need to use the server name and specify your site name in the path after this.(i.e. https://yourihpssecureserver/mysite/Merchant/merchant.mv? )

Answered by Miva Corporation

Question:  What is the file that holds the URL information?

Answer: The mall.dbf is the file that holds the URL info. You can keep a copy
of that in another directory on the PC and server. So after mass
copying, you can restore that one file back. No index required. It is
a one record file.

Answered by William Weiland @  http://wcw.simplent.com

Question:  I have tried to log onto mysite/Merchant/admin.mv this evening and when I venter my login and password, the page comes back to the prompt to enter login information with a blank page and it states "done" on the bottom, but doesn't let me into my administration.Why?

Answer: Have you turned your cookies off? Sounds like that is the problem. If so, turn "accept cookies" back on and try it again.

Answered by:  Michael

Question:  I lost my password to Admin.mv.  How can I correct this without reinstalling my whole store?

Answer:  Back up your store first if you try this. First, run setup locally  under miva mia. Choose the exact same setup options as you did before,
only  pick a new password.. Then, copy over your users.dbf from your Merchant data directory to your live server. It might save you a reinstall.
 

Answered by Adam

Question:  When a customer comes to our home page, proceeds to the store and adds product to their shopping cart but stays within
Merchant they can add as much product as they want and it keeps track of it, BUT if they return to our home page and then go back into the merchant area it loses what they had in their shopping cart. Why doesn't Miva keep track of them?

Answer: You need to make sure cookies are turned on.

Answered by Jeff Collins @ http://www.nerdboyinc.com

Question:  All my secure site gifs have disappeared?   What cause this? How can I retrieve the gifs?
 

Answer:  The last / is missing on your secure graphics path at the end of
Merchant2/

Answered by Luray @ http://www.santafemall.com/faq